Workforce Manager

Workforce management built around restaurant shifts

Restaurants deal with changing demand, mixed roles, late changes, multiple work areas and employees who need schedule information on mobile. Workforce Manager brings those workflows together.

Plan restaurant coverage around roles and service periods

Restaurant staffing changes throughout the day. A kitchen may need different coverage from the front of house, and lunch, prep and dinner periods can require different numbers of people. Workforce Manager lets managers define workplace roles, create shifts and set staffing requirements that provide a clearer target when building the rota.

Use contracted hours and availability while scheduling

A busy service should not be filled by silently over-scheduling employees. Workforce Manager can use contracted hours, employment percentage, availability, approved leave and role eligibility when preparing the rota. Auto scheduling treats important limits as constraints and can leave open coverage when the available team cannot safely fill every requirement.

Give employees a mobile-friendly schedule

Employees need quick answers: when am I working, what role am I working and at which workplace? Their view focuses on published shifts, today's and upcoming work, requests, leave and time-clock activity rather than manager-only configuration. This is particularly useful for restaurant teams that rarely sit at a desktop during a shift.

Handle last-minute changes with a controlled workflow

Sickness, changing availability and unexpected demand can alter a restaurant rota after publication. Shift swaps, give-aways and open-shift claims provide structured alternatives to group-chat scheduling. Employee acceptance and manager approval can be kept in the workflow so the published responsibility changes only after the required checks.

Connect attendance with the planned shift

The time clock sits alongside the schedule. Employees clock in and out against scheduled work, and managers can use staffing information to distinguish who is working from someone who is late for a scheduled shift. Time-clock history also makes it easier to review scheduled and recorded activity together.

Support restaurant groups with multiple locations

Employees can be assigned to more than one workplace. Managers operate in a selected location context, while company-wide conflict checking helps prevent overlapping assignments at another branch. Other-location shifts can remain visible to the employee as read-only schedule context.

Bring daily operations into the same workspace

Workforce Manager is expanding beyond the rota through Operations. The goal is to connect the people scheduled for a shift with recurring tasks, cleaning workflows, inventory information and recipes. This gives restaurant managers a path toward managing both staffing and repeatable daily work from the same system.