Privacy Policy

1. Overview

This Privacy Policy explains how Workforce Manager processes personal information when you visit workforcemanager.no, create or use an account at app.workforcemanager.no, or contact us.

Workforce Manager is designed for employers and shift-based teams. In many cases, an employer or manager decides which employee information is entered into the service. In those situations, that employer is normally responsible for the purpose of the processing, while Workforce Manager provides the service used to process the information.

2. Information we process

Depending on how the service is used, we may process:

• Account information such as name, email address, login credentials and account role.
• Employment and scheduling information such as workplace, role, contracted hours, shifts, availability, leave requests and employment percentage.
• Time-clock information such as clock-in and clock-out times and, when enabled by the employer, location-related information used to verify workplace attendance.
• Communication content such as announcements, messages, comments and support requests.
• Billing and subscription information. Payment card details are generally handled by the payment provider rather than stored directly by Workforce Manager.
• Technical information such as browser type, IP address, security logs and device/session information used to operate and protect the service.

3. How we use information

• Provide scheduling, workforce management, messaging, leave and time-clock functionality.
• Authenticate users and protect accounts.
• Process subscriptions and manage plan access.
• Send service, security and account notifications.
• Provide customer support and troubleshoot technical issues.
• Maintain service reliability, prevent abuse and improve functionality.
• Meet applicable legal and accounting requirements.

4. Legal basis

Where the GDPR applies, processing may rely on performance of a contract, legitimate interests in operating and securing the service, compliance with legal obligations, or consent where consent is specifically required. Employers using Workforce Manager are responsible for ensuring that they have an appropriate legal basis for employee information they enter or collect through the service.

5. Sharing and service providers

We do not sell personal information. Information may be shared with service providers that help us operate Workforce Manager, for example hosting, email delivery, payment processing, security and infrastructure providers. These providers should only process information as necessary to provide their contracted services.

Information may also be disclosed where required by law, to protect the security or rights of users, or as part of a legitimate corporate transaction subject to appropriate safeguards.

6. Retention

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, to provide the service, resolve disputes, maintain security records and meet applicable legal obligations. Retention periods may also depend on instructions from the employer that controls employee data.

7. Security

We use technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure and loss. No online service can guarantee absolute security, so users should also protect their passwords and account access.

8. Your privacy rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability or objection to certain processing. You may also have the right to withdraw consent where processing is based on consent.

If your information was provided by your employer, some requests may need to be handled by that employer. You may also have the right to lodge a complaint with your local data protection authority, including Datatilsynet in Norway where applicable.

9. International data transfers

Some technology providers may process information outside Norway or the EEA. Where required, appropriate transfer safeguards should be used, such as adequacy decisions or approved contractual protections.

10. Children

Workforce Manager is a workplace service and is not intended to be used independently by children. Employers are responsible for ensuring that use involving young workers complies with applicable employment and privacy law.

11. Changes to this policy

We may update this policy when the service, legal requirements or our processing practices change. The latest version will be published on this page with an updated revision date.

12. Contact